Evolving Business Requirements
CAPITAL G wanted to implement a Teller platform that would meet the requirements of existing operational procedures as well as supporting
business expansion and process improvements.
netvoyager used a collaborative workshop-based approach to exploring and gathering the business requirements with key business users.
Through rapid prototyping, the business users (Tellers and Supervisors) were able to visualize the enhanced processes in software prototypes that would
evolve into the final application. The prototypes as well as the documentation of the requirements were revised in an iterative approach to converge to the optimum solution.
This approach expects and plans for change and is made possible by the flexibility of the netvoyager technology framework that supports fast and cost-effective
process change. Even significant changes that were requested later on in the development cycle were accommodated quickly and efficiently without requiring a system re-write.
Connectivity Made Easy
In parallel to the business requirements workshops, the technical team addressed the connectivity to the Horizon accounting system. This is a proprietary
system but by using the published interface specification, netvoyager were able to develop the specific message sets required using the framework’s host
connectivity components. These components encapsulate configurable message sets and support a wide range of transport protocols. The protocol used at CAPITAL G is TCP/IP.
As a result, the new Teller system seamlessly integrated to the accounting system and enabled the implementation of sophisticated features such as:
- Special account alerts automatically presented to Tellers during counter transactions
- Ability to apply varied cheque hold rules
- Ability to implement complex validation rules on the Teller transactions depending on account types
- Ability to check balances online.
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