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Throughout Europe, ongoing legislation will mean an increasing burden of regulatory
controls, which will broaden the responsibilities of the compliance function as well as putting the focus
clearly on regulatory risk management. In real terms, this means ensuring that appropriate training and
procedures are available to staff across all areas of the business from sales of products and services to
back-office and centralised processing and reporting. An organisation must ensure, and be able to prove, that
members of staff comply with procedures. The availability of accurate, up-to-date information and the provision
of training are vital in achieving this. netvoyager offers a flexible solution to enable organisations fulfil
their regulatory requirements in two key areas:
- Compliance management: scripting and workflow solution that
can be easily adapted by business
users to suit the changing demands
of the business
- Training management: maintenance of training and
qualification records, online
learning and staff assessment
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Regulatory Management
The key objectives of Regulatory Management are to help the firm anticipate and plan for
changes in regulations and to act as a central repository for all information on rules, codes
and business practices and ensure dissemination to all appropriate people in the organisation.
The challenge for an institution is to achieve these goals whilst at the same time performing
profitably by maintaining and improving customer service levels. |
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netvoyager Compliance Management
netvoyager offers a dynamic, compliance management tool with the ability to integrate specific
workflow and business rules with existing operational and legacy systems. It offers your business
the agility to react quickly to changing regulatory requirements and ensure that the organisation
continues to be compliant in a cost-effective manner. In practical terms it allows the individual
business units to set and update procedures and compliance tests and, amend wording on reports
quickly and easily according to regulations and internal policies. To ensure such a solution is
cost effective for the organisation, the application acts as a front-end to existing systems and
may be configured from the centre to maintain information such as compliance test content and
sales scripts. |
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