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| Branch Teller
Software to enhance branch teller systems delivers significant
benefits in productivity, sales, and process efficiency through
improved accuracy of transactions performed in branches.
Control
netvoyager supports the ongoing
demand for regulatory compliance
and security with comprehensive user
access control and administration,
audit trail and management reporting.
Efficiency
Delivers tangible results to reduce
the processing time of repetitive
procedures. Clients have achieved
an 80% reduction in the time taken
to balance cash in branches.
Flexibility
No matter how complex the branch
process requirements may be,
netvoyager provides guided
transactions to ensure correct
procedures and fees or commission
are applied based on effective use
of business rules .
Innovation and integration
Organisations can introduce new
services and processes unhindered
by the constraints of existing systems.
netvoyager provides real-time
integration to core banking systems
to ensure accurate, up to the minute
information.The netvoyager Teller application is optimised to meet the specific
requirements of the organisation to
ensure the solution is secure, robust
and easy to use.
Integration with third party applications
such as CRM ensures the effective use
of existing systems investments.
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| Online Banking
Delivers a range of sophisticated online services to the
customer whilst keeping down the cost of ownership. This is
aimed at diverting low value transactions away from the more
costly branch and call centre channels. This has put the focus
firmly on the internet to deliver the same service at lower
cost.
Achieve cost-effective
implementation of high-volume
customer queries such as account
transfers, balance enquiries and
bill payments.
Provide a sophisticated online
service to customers with
consolidated account views across
the full range of financial services
including current and savings
accounts, loans, mortgages and
investment accounts.
Reduce head office administration
costs by allowing customers to set up
direct debits, standing orders and
third party fund transfers online.
Customer security is guaranteed by
the highest level of administration
functionality including anti-intrusion
security, administrator access control,
verification of registered users in call
centres, automatic generation of
authorisation letters and secure PIN docket printing.
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| Foreign Draft and Remittance Processing
Delivers integrated end-to-end processing of foreign drafts to
minimise errors and improve accuracy and efficiency. The solution
puts greater control and accuracy at the forefront of the processing
of foreign drafts across the organisation, ensuring specialists
in the organisation have the correct information available to complete
transactions swiftly and cost effectively. Full audit controls to
ensure correct procedures are followed. Automatic verification of
transaction details to improve accuracy. Transaction tracking between
branch and central clearing reduces manual rework. Automated links
to inter-bank funds transfer systems such as SWIFT reduce re-input
of data.
Accurate and verifiable multi rate
transactions, pre booked rates and
commission calculations allows tellers
to deal with customers at the point of
contact. This provides a fast and
efficient service with minimal
overheads whilst meeting regulatory
and compliance requirements. |
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